If you are unhappy with an item when you receive it or if you simply change your mind please send your request via My Account or Guest Page within 14 days from the day on which you receive it. If you fail to return the product completes with packaging and all components, we may refuse your refund request.
please send your request via My Account or Guest Page within 14 days from the day on which you receive it.
SAFE AND SECURE PAYMENTS
In order to guarantee data protection, we encrypt all data relative to your purchase or your TISSOT account. TISSOT does not store any data relative to your payment.
The following payment methods are available on our website :
Credit cards with Visa and Mastercard
With Tissot HK, Standard delivery is free for all purchases delivered to Hong Kong. If you would like your order to be delivered to a different location, please change the website through the country selector button, on the top of the page.
Tissot offers following delivery service:
Standard delivery is shipped with SF Express within 1 to 3 business days.
You may also pick up your order from the store 3 to 5 business days after purchasing online.
All orders are prepared and shipped from Monday to Friday.
All orders placed before 2PM HKT are processed the same day.
Please note that orders with strap adjustments might delay your order for a maximum of 2 business days.
As soon as your order is shipped, you will be notified by email, with the tracking number associated to your package.
Label "Swiss Made"
All Tissot watches are certified with the « Swiss Made » quality label, testimony of know-how, impeccable quality, perfect aestethics and technical innovations.
All watches sold on our website have a 2 year international warranty. COSC certified models benefit of a 3 year old warranty.
Each purchase is provided with a date stamped international warranty card. For more information about warranty, click here.